UPS Global Checkout™ Shopify App

1. Go to the Shopify App Store
2. Search for "UPS Global Checkout"
3. Click Install and follow the installation prompts

Once the app has been installed, you will be automatically taken to the UPS Global Checkout settings page.

1. Enter your UPS Shipper Number
2. Click Verify Account

If your shipper number is not authorized for Global Checkout, you'll see the error: "Your shipper number is not authorized for global checkout." Contact UPS customer service to enable Global Checkout for your account.

UPS Global Checkout returns rates only for supported destination countries. Give those countries their own shipping zone so UPS Global Checkout quotes them, then use a Rest of world zone with a different shipping option to keep serving every other destination.

Open the General profile

1. In the Shopify admin, select Settings at the bottom of the left sidebar
2. In the panel that opens, select Shipping and delivery from the navigation sidebar
3. Near the top of the page, locate Shipping profiles in the Shipping section
4. Under Store default, select General profile
5. Scroll down past Fulfillment location to Shipping zones

Create the UPS Global Checkout shipping zone

1. In Shipping zones, start one of two ways:
   • If a zone already covers your supported destination countries, select the ellipsis menu on the right side of that zone, then select Edit zone
   • If no zone covers them yet, select Add zone at the bottom of the zone list
2. In the Zone name field at the top of the dialog, enter UPS Global Checkout Supported Countries or another descriptive name
3. In the country list, select your supported destination countries and clear any others from the zone
4. Select Done at the bottom right of the dialog
5. Select Save in the Unsaved changes bar at the top of the General profile

A country that is already held by another shipping zone shows as In another zone.

Add UPS Global Checkout as the shipping option

1. In Shipping zones, locate the zone you just created
2. Select Add shipping option at the bottom of that zone's card
3. Set Rate type to Carrier or app calculated
4. In the Carrier or app field, select UPS Global Checkout (Rates provided by app)
5. Under Shipping services, select Add services, enable the UPS Global Checkout services you want to offer, then select Done
6. Select Done at the top right of the Add shipping option editor
7. Select Save in the Unsaved changes bar

Set up the Rest of world zone

1. In Shipping zones, start one of two ways:
   • If Rest of world already exists, select the ellipsis menu on the right side of that zone, then select Edit zone
   • If Rest of world is not present, select Add zone at the bottom of the zone list
2. In the Zone name field, enter or confirm Rest of world
3. In the country list, select or confirm the remaining international countries and regions
4. Select Done at the bottom right of the dialog
5. Select Save in the Unsaved changes bar

Add the Rest of world shipping option

1. In Shipping zones, locate Rest of world
2. Select Add shipping option at the bottom of that zone's card
3. Select your preferred Rate type and complete the fields displayed for it. If your rate type is Carrier or app calculated, use the Carrier or app field to select the provider you want, then under Shipping services select Add services, enable at least one service, and select Done
4. Select Done at the top right of the Add shipping option editor
5. Select Save in the Unsaved changes bar

Choose any shipping option other than UPS Global Checkout for this zone.

To start receiving international orders through UPS Global Checkout:

Ensure Quote ID mapping: The Quote ID generated during checkout must be properly mapped to your shipping platform. This ensures that when orders flow from Shopify to your shipping system, the correct UPS rates and landed cost guarantees are maintained during label creation. Without proper mapping, orders may not process correctly. Review zone rates: Once live, UPS Global Checkout rates will appear in all zones. Remove UPS Global Checkout from your Rest of world zone — it will not return rates for those countries anyway, because they are not supported destinations. Check your remaining rates to avoid duplicates.

After completing these steps, click Mapping completed, ready to go live or select I'll do this later to pause until you're ready.

If you choose to do this later, you'll see an Action Required banner in the top of your settings until you complete the setup and click Mapping completed, ready to go live.

Once set up, you can optionally modify your checkout settings:

• Rate management: UPS Global Checkout rates are used by default. You can also add custom flat rates for additional flexibility.
• Checkout display settings: Customize shipping method names with additional text like "Duty & Tax Included" based on customer region.
• Extensibility settings: Shopify Plus users can further customize how duty and tax information displays within shipping methods.

Learn more about your app settings.

To verify your setup works correctly:

1. Add item(s) to your cart: We recommend using a higher value (above the de minimis) to ensure that duties and taxes will be due for the order
2. Click Checkout
3. Add an international address to your checkout: You will need to use a real address or you will not get quotes back
4. Click Continue to shipping.
5. If set up correctly, you will see UPS quotes (including duties and taxes) in your shipping methods offered.